Custom playlists
Tell us your company's story and our curators will handcraft playlists designed for your brand and the environment you want to create.
Enterprise
Scalable background music for enterprise environments
One brand sound across hundreds of locations: curated for you, controlled centrally, licensed for commercial use and backed by a service level agreement.
Services
A music team that works for your brand
Content creation
The right music shapes a positive customer experience. We'll work with you on customised content, including messaging, to build the soundtrack to your business.
Music supervision
An event, an advertising campaign, a video, or anything that needs a shot of adrenaline: our team will help you choose just the right sound.
Built for scale
Spotify isn't for enterprise. SoundMachine is.
Consumer streaming is built for personal listening. Enterprise brands need licensing, control, accountability and support.
| Capability | Consumer streaming apps | SoundMachine Enterprise |
|---|---|---|
| Licensed for commercial use | Personal use only | Yes. US & Canada performance licences included |
| Service level agreement | No | Yes |
| Central control of every location and zone | No | Yes, from one dashboard |
| User roles and access control | No | Yes, different access per user |
| Scheduling and in-store messaging | No | Yes |
| Playlists curated for your brand | No | Yes, by our curators |
| Integration with commercial AV | Limited | Q-SYS, Crestron, Sonos, Control4 and more |
| International business support | Consumer help centre | 24/7, wherever you operate |
Roles & permissions
The right access for every person
Head office sets the brand sound. Regions adapt it. Stores just press play. Give every user exactly the control they need.
Example configuration. Access levels are set per user.
Brand & marketing team
- Choose stations & mixes: allowed
- Build schedules: allowed
- Create & schedule messages: allowed
- Push content to all locations: allowed
- Manage users & access: allowed
- Adjust volume & skip: allowed
Area or franchise lead
- Choose stations & mixes: allowed
- Build schedules: allowed
- Create & schedule messages: allowed
- Push content to all locations: not allowed
- Manage users & access: not allowed
- Adjust volume & skip: allowed
On-site lead
- Choose stations & mixes: not allowed
- Build schedules: not allowed
- Create & schedule messages: not allowed
- Push content to all locations: not allowed
- Manage users & access: not allowed
- Adjust volume & skip: allowed
Service level agreement
Our commitment is backed by a solid SLA, so quality standards are met and your company is supported, whatever happens.
Built-in security & compliance
The highest standards of security, with control over access for every end user in your organisation.
International scope
International customer support, 24/7, wherever your business is located. SoundMachine is available in 100+ countries.
- Locations served
- 24,000+
- Countries
- 100+
- AV installer partners
- Thousands
- In business since
- 2008
You are in good company
Onboarding
Set up for success from day one
Every SoundMachine subscription includes access to our Music Concierge, custom training and implementation services. Enterprise accounts add priority assistance and dedicated account management.
- DiscoveryYour brand, locations, AV estate and goals.
- CurationCustom playlists and schedules from our curators.
- ImplementationRollout to every site and integration with your AV partners.
- TrainingCustom training for head office and site teams.
- Ongoing careA dedicated account manager and priority support.
Want to know more about SoundMachine for enterprise?
Tell us about your locations and we'll show you how SoundMachine scales.